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  1. American Color Imaging
  2. Product Ordering
  3. General Product Ordering Questions

General Product Ordering Questions

  • What are your holiday hours and order deadlines for Christmas?
  • How can I reorder a product from a previous order?
  • How do I change or cancel my order?
  • I put the promo code in, why am I not seeing my discount?
  • American Color Imaging refund policy
  • What's the difference between natural and white base for metal prints?
  • What fonts do you have available in the Flex ordering software?
  • What fonts can be used for embossing?
  • How do I order your "Heads on a Stick"?
  • Magical Santa Roes Ordering Software
  • What are the options you have for hanging metal prints?
  • What size of frame can I use for my print?
  • What leathers and materials have been discontinued?
  • How many mounted prints will fit in a proof box?
  • What if I didn't receive a confirmation email?
  • What does "Reference Text" mean?
  • What should I put in Special Instructions?
  • Do you still process negatives?
  • Can you put different "to" addresses on printed envelopes?
  • How long are your turn around times?
  • How do I order a custom size?
  • How do you order Studio Samples?
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