Lisa Downing
ACI Customer Care Team Community moderatorCustomer Care Manager
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Activity overview
Latest activity by Lisa Downing-
Lisa Downing created an article,
What's the difference between natural and white base for metal prints?
With natural metallic base, light areas of the photograph will be transparent showing the metal through the image. With white metallic base, the metal has a white base, so anything light or white ...
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Lisa Downing created an article,
Will my Riveli Album come in any special packaging?
Our Riveli Albums will come in an artistry box. Our largest size box is 12x12 for square albums, and 11x14 for non-square. The outside of the packaging is banded with a ribbon and given a wax-like...
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Lisa Downing created an article,
How do I order Color Correction or Corrective Artwork?
This section will cover the following Topics: What Does Color Correction Include? What Corrective Artwork can you do? How Much Does it Cost? What are the Turnaround Times? What if I have a ...
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Lisa Downing created an article,
What is the difference between embossing and imprinting?
It can be confusing to know the difference, as the wording can often be used interchangeably. For ordering purposes at ACI, the difference is: Embossing: (3 Fonts Available) Embossed leather is le...
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Lisa Downing created an article,
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Lisa Downing created an article,
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Lisa Downing created an article,
What fonts can be used for embossing?
Please also see Leathers for Embossing and Imprinting.
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Lisa Downing created an article,
How do I submit a remake or reorder in OPS / Order Pix Suite?
For prints or packages Go to orderschoolpix.com Hit Sign In on the top right of the page Log in using your account number for both the username and password Select Projects on the top ...
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Lisa Downing created an article,
How do I order service items in OPS / Order Pix Suite
How to order service items the Order Pix Suite Log into the Order Pix Suite Select subjects to the right of the project Go to Subject Actions Select download service item files (this is a new opti...
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Lisa Downing created an article,
How do I replace the images that are already in OPS / Order Pix Suite?
To overwrite the images already uploaded in OPS: Make sure the images are saved with the same exact file name as before. Go to the project list. Find the project. Hit the subjects button to the ri...