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  1. American Color Imaging
  2. Product Ordering

Product Ordering

Suggestions for product ordering and technical issues.

General Product Ordering Questions

  • How do I order a Memory Book?
  • American Color Imaging refund policy
  • How can I reorder a product from a previous order?
  • What if I didn't receive a confirmation email?
  • Where can I find Photoshop Guides or Templates for product ordering?
  • Do you still process negatives?
See all 11 articles

Using ACI Flex

  • How do I increase the font size in FLEX?
  • How do I add my logo to my images?
  • How do I add pages to an album?
  • Why is the image strip color different than the preview window in Flex?
  • What does "Reference Text" mean?
  • How do I check my order status?
See all 11 articles

Troubleshooting for Mac

  • I received an Error 1001 message trying to launch/ install FLEX.
  • How do I get Java to work on my Mac?
  • I'm having issues running FLEX on my Mac.
  • How do I calibrate my Mac Display?
  • How should I convert a photo from my iPhone?
  • MAC - I received an error while trying to reinstall FLEX.
See all 7 articles

Opening ACI Flex

  • Where do I download ACI FLEX Ordering Software?
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