If your order arrives damaged during shipping:
You can submit a no charge makeover request by logging into your account at acilab.com. Once you are logged in,
- Select "My Account" and then "Check Orders".
- You will see a list of your recent orders.
- Any orders that have been shipped out will have an option to submit a makeover request.
- Please fill out the makeover request and attach photos of the damage.
We will remake your damaged items at no charge!